Privacy Policy
Last updated: 13 May 2026
GEX Mafia ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use gexmafia.com, our analytics platform once launched, or the Trade Teach Hub Discord community (collectively, "the Service"), how we use that information, and the rights you have over it.
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Who We Are
GEX Mafia is a quantitative analytics ecosystem for options traders, operated from Wyoming, United States. For any privacy-related questions, contact us at support@gexmafia.com.
2. Information We Collect
We collect the following types of information:
Information You Provide Directly
Email address when you contact us, sign up for the platform once launched, or subscribe to the Trade Teach Hub Discord.
Discord ID and username when you join the Trade Teach Hub Discord.
Payment information when you subscribe. This is processed and stored by our third-party payment processors (such as Stripe or Upgrade.chat), not stored on our servers.
Support requests and any information you voluntarily share when contacting our support team.
Information Collected Automatically
Usage data: pages visited, time spent on site, click patterns, referring URLs, and similar engagement data.
Device and browser information: device type, operating system, browser type and version, screen size, and language preference.
IP address and approximate location: derived from your IP, used for security, fraud prevention, and basic geographic analytics.
Cookies and tracking technologies: see Section 5 below.
Information from Third Parties
If you join via the Trade Teach Hub Discord, certain account information (Discord ID, username, subscription status) is shared with us by Discord and Upgrade.chat.
3. How We Use Your Information
We use your information to:
Operate, maintain, and improve the Service.
Authenticate users and prevent fraud or abuse.
Provide customer support.
Process payments and manage subscriptions via third-party processors.
Communicate with you about your account, subscription, or service changes.
Send service-related emails (account confirmations, billing receipts, important updates).
Send marketing or promotional emails only if you opt in, with an unsubscribe option in every message.
Analyze usage to improve features and user experience.
Enforce our Terms of Service and applicable laws.
We do not sell your personal information. We do not share your personal data with advertisers.
4. How We Share Your Information
We share information only as needed to operate the Service:
Service providers and processors: hosting (Framer), analytics providers (such as Google Analytics or similar), payment processors (such as Stripe, Upgrade.chat), and email delivery services. These parties are bound by confidentiality obligations and may only use your data to perform services for us.
Discord: if you join the Trade Teach Hub Discord, your interactions there are subject to Discord's own Terms and Privacy Policy.
Upgrade.chat: payment, billing, and subscription details for the Discord are handled by Upgrade.chat under their Privacy Policy.
Legal compliance: we may disclose information if required by law, subpoena, court order, or to protect the rights, property, or safety of GEX Mafia, our users, or others.
Business transfers: if GEX Mafia is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will notify users of any such change.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you logged in.
Remember your preferences.
Measure and analyze site traffic and performance.
Detect and prevent fraud.
Most browsers let you refuse or delete cookies through settings. Disabling cookies may affect site functionality.
We may use analytics providers such as Google Analytics, which set their own cookies and collect anonymized usage data. You can opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may also retain information to comply with legal obligations, resolve disputes, enforce agreements, or support legitimate business purposes.
You can request deletion of your account and associated data at any time by emailing support@gexmafia.com. Some information may be retained in backups or as required by law.
7. Your Privacy Rights
California Residents (CCPA / CPRA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and share about you.
Request a copy of your personal information.
Request deletion of your personal information.
Opt out of the sale or sharing of your personal information (we do not sell or share for cross-context behavioral advertising).
Not be discriminated against for exercising your privacy rights.
To exercise these rights, email support@gexmafia.com with the subject line "CCPA Request".
EU / UK Residents (GDPR / UK GDPR)
If you are in the European Economic Area or United Kingdom, you have the right to:
Access your personal data.
Correct inaccurate personal data.
Request deletion (right to be forgotten).
Restrict or object to processing.
Data portability.
Withdraw consent at any time.
Lodge a complaint with your local data protection authority.
To exercise these rights, email support@gexmafia.com.
All Other Users
Regardless of where you live, you may request access to or deletion of your personal information by emailing support@gexmafia.com. We will respond within a reasonable timeframe, typically within 30 days.
8. Data Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit (HTTPS), secure storage with our service providers, and access controls.
However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for keeping your Discord and platform credentials secure.
9. Children's Privacy
The Service is not directed to anyone under 18 years of age, and we do not knowingly collect personal information from minors. If we learn that we have collected personal information from a person under 18, we will delete it promptly.
If you believe a minor has provided us with personal information, please contact us at support@gexmafia.com.
10. International Users
GEX Mafia is operated from the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer.
11. Third-Party Links and Services
The Service may contain links to third-party sites or integrate with third-party platforms (such as Discord, Upgrade.chat, payment processors, hosting providers). We are not responsible for the privacy practices of those third parties. Review their privacy policies before sharing information with them.
12. Do Not Track Signals
Some browsers transmit a "Do Not Track" signal. There is currently no industry standard for responding to these signals, and we do not change our practices based on them at this time.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent version. Material changes will be communicated via email or website notice when reasonable. Continued use of the Service after changes are posted means you accept the updated policy.
14. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your personal information, contact us at:
Email: support@gexmafia.com Policy URL: gexmafia.com/privacy-policy
We aim to respond to privacy requests within 30 days.
By using the Service, you confirm that you have read and understood this Privacy Policy.